All TESmart products carry a 1-year manufacturer’s warranty from the date of original purchase. As a means to support the US market, BuyTESmart.com provides Warranty & RMA processing directly for those products purchased from BuyTESmart in the US market, whether direct via this website or a marketplace such as Amazon, Walmart, Ebay, etc. Sales of Open Box products carry the standard 1-year BuyTESmart warranty. Refurbished units carry a 6-month BuyTESmart warranty.
If you would like file an RMA claim, please open a support ticket and a representative will assist you with that process. If we are unable to process your claim due to being purchased from another seller, we will provide instructions on how to contact the appropriate party.